The concept of outsourcing support services is growing quickly across all industries and viewed more acceptably by businesses of all sizes. Outsourcing IT Support services can increase your availability to focus on your specialties, while the troublesome tasks can be delegated to persons specialized in that particular task.
Techbldrs provides IT Support Services at an affordable rate. We have been in the IT industry for over 20 years. Our IT support representatives are hand-picked individuals well versed in providing superior support services. Our techs also possess the necessary and correct credentials and certifications. As we only want the best support service for our clients, we conduct periodic training and seminars to our outsourced representatives to ensure a progressive increase in the quality of service. Our experiences in IT have proved our expertise and we continue to receive excellent client feedback.
Our remote access software allows us to connect to your employees’ computers regardless of a users location, to assist them with their remote desktop support issues and services. All they need is Internet access—we do the rest.
If there are issues remote support can’t solve, our on-site support technicians are ready to go to your location within a reasonable time frame.
Our team is available to hear your concerns regarding new technologies that you may want to implement on your IT set up and systems. We will provide a valuable opinion regarding new additions; its pros and cons, and the implication it will have.
Our troubleshooting steps provide us a clear overview of your situation, which leads us to endorse a concrete solution to the problem.
IT support outsourced to us does not stop until the symptoms are solved; we always cure the root cause of the issue and prevent these issues from happening again.